Delivery Policy

 

 

Shipping and Handling

SHIPPING RATES

UPS provides our standard (UPS Ground) delivery services for domestic shipping with special, reduced rates based on package weight, size and ship-to address. All packages originate in Minneapolis, Minnesota. Final delivery for standard ground shipping is handled by the United States Postal Service. We do not currently ship to customers in Canada.

 

* FREE U.S. SHIPPING on $100+

Offer applies to standard (UPS SurePost) ground shipping in the U.S. lower 48 states and is available online only at www.illumecandles.com. Product subtotal must be $100. Shipping discount will be automatically applied to your qualifying order. Not valid on previous purchases.  

STANDARD SHIPPING

A residential or business address is required for delivery. 

Due to the nature of our products we try to limit the time spent in warehouses, and reserve the right to delay shipping without notice during warm weather months. To avoid potential melting and ensure you receive flawless products, orders received on Wednesday through Friday will ship the following Monday.

All orders ship from our office in Minneapolis, Minnesota via UPS Ground Monday-Friday, excluding major holidays.

 

 

NEXT DAY AIR

Need it overnight? Please call us at 866.480.4551.

 

INTERNATIONAL

Sorry, we do not ship outside of the U.S. at this time.