Privacy

Illumecandles.com respects each individual's right to personal privacy. Illumecandles.com collects and uses personal information to operate Illumecandles.com and to deliver the services you have requested. We will not sell your name or information. We collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at Illumecandles.com. By using our site, you agree to the terms and conditions of this policy. We may ask you to provide additional information that will enable us to improve your site experience. Participation is optional; however you may not be able to use some of our services if you decide to withhold information. We receive information from you when you:

  • Place an order
  • Agree to receive emails from Illumecandles.com
  • Sign up for one of our giveaways, contests, or surveys
  • Participate in special promotions
  • Provide feedback to us in an e-mail

We may ask for your name, e-mail address, phone number, address, date of birth, type of business, credit card number/expiration date, retail store preferences and other currently used products. We may also request personal preference information that is needed to register or subscribe you to services or offers, or to make product recommendations. In the case of gift purchases, we may also review and store personally identifiable information in which users deliberately divulge information about others. Please do not provide us any personally identifiable information if you do not want us to collect it. Illumecandles.com never actively markets to children, and would never knowingly ask a child under 13 to divulge personal information.

We also collect general, non-personally identifiable information on how visitors move through our site. This information is used to improve site administration and services.

A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier, but doesn't provide personal information like names or email addresses. Cookies enable us to track usage patterns and deliver customized content. We employ cookies to provide you with a faster, more convenient shopping experience. Cookies also help us monitor the function of our website and perform various site traffic analyses.

Security

When you shop on line at Illumecandles.com, rest assured your privacy has been protected. Our secure server software uses industry standard encryption technology to safeguard your transaction. It encrypts your personal and credit card information as it travels over the internet.

This web site is secured using a GeoTrust Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the GeoTrust Authentic Site Seal which will verify the validity of our GeoTrust Certificate, and our commitment to your security.

Information Usage

The information collected by Illumecandles.com will be used for marketing and research purposes. Users who provide information may receive products, services, email announcements or advertisements. Persons who choose to communicate with Illumecandles.com and thereby supply Illumecandles.com with an e-mail address may receive future communications from us.

Registered users may receive additional announcements from us about products, services, special deals, and/or a newsletter. The information we collect will be used to create customer profiles based on browsing, personal information &/or purchasing history. Out of respect for the privacy of our users we present the option to not receive these types of communications. You may unsubscribe at any time by e-mailing your request to news@illumecandles.com. Simply state, "Do not email" in the subject and body of the message. Please allow 3 to 5 business days for removal.

'Third party marketing' is defined as a company that has no direct relationship with Illumecandles.com customers. Third parties will not contact you as a result of your subscribing to our site.

Please refer back to our privacy policy page often, as we reserve the right to modify its contents without notice.

Access to Information

If problems arise, users may contact us via email at customerservice @ Illumecandles.com or send mail to this address:

Illumecandles.com
Attn: Web Coordinator
2000 West 94th Street
Bloomington, MN 55431

We are committed to resolving disputes in a timely fashion.